Log in to your account, navigate to the ‘My Orders’ section, and select the order you wish to modify. Click the ‘Edit Shipping Address’ button to update your details. Ensure changes are made before the order is processed.

Immediate payment secures your order and ensures faster processing. This helps us maintain accurate stock levels and expedite your delivery.

Points are rewards earned with each purchase, redeemable for discounts or free items. Learn more about our rewards program on the ‘Loyalty Points’ page under your account settings.

You can redeem up to three free samples per order, subject to availability. Check the ‘Promotions’ section during checkout to see current offers.

Checkout limits are in place to ensure fair access to products. The current limit is five items per transaction, adjustable during high-demand periods—details are available in our terms of service.

Contact our customer support team within 48 hours of delivery. We’ll investigate and arrange a replacement or refund based on our policy, ensuring your satisfaction.

Yes, returns are accepted within 14 days of delivery if items are unused and in original packaging. Visit the ‘Returns’ section on our website to initiate the process.